Driving AI-Powered Planning in a Complex Global Supply Chain

About the client

Labtician is dedicated to advancing the visual health of patients by commercializing specialized eye care products and services for ophthalmology and optometry. With approximately 50 employees and a portfolio of 300 active SKUs, Labtician serves a global network of customer distribution channels and operates with a multifaceted supply model that includes in-house manufacturing, contract manufacturing organizations (CMOs), and finished goods suppliers.

Challenges

Labtician needed a unified planning solution to navigate the complexity of a global, multi-channel supply chain and support strategic decision-making across the business.

The company need a tool that

• Support multiple supply strategies, including in-house manufacturing, CMOs, and finished goods suppliers

• Enable scenario-based forecasting to evaluate potential business outcomes

• Streamline procurement and production planning processes

• Provide clear financial visibility into revenue, margins, and working capital

• Deliver robust budgeting capabilities to assess new business opportunities across global markets

Project

To address these needs, Labtician implemented Streamline as the backbone of its enterprise-wide S&OP and integrated business planning processes. The setup was straightforward, thanks to Streamline’s flexible interface options that enabled a seamless connection with Labtician’s ERP system. The implementation process was fast, low-effort, and highly collaborative, with Streamline’s support team providing expert guidance through minor challenges such as interface mapping and configuration adjustments.

Outcomes

• Although still in the early stages of adoption, the solution is already considered a success. It has delivered immediate improvements in planning efficiency, with scenario-based modeling and execution tools now integrated into daily operations

• The organization expects to share concrete business outcomes - such as improved forecast accuracy, optimized working capital, and greater responsiveness - within the next six months.

Having led similar implementations for large global organizations, I was amazed at how smoothly this one went - completed in a fraction of the time and cost. Everyone at Streamline has been professional, knowledgeable, and highly supportive. I’ve already recommended Streamline to peers in the healthcare and life sciences industries.